Smith Services, a Timken brand, is one of the largest motor service organizations in the United States.


Commitment to Excellence Backed by Independent ISO Certification

At Timken Power Systems generally, and at Smith Services more specifically, our dedication to quality sets us apart from other power transmission solution providers. Sure, a lot of companies have achieved ISO certification. But there are two reasons our approach to quality is different – and we think you’ll see – more effective.

First, we drove our quality program through our own best practices and standard operating procedures. Maybe that’s what 125 years of experience does for you. We did not (as so many do) hire quality consultants to “get us through the process” designed by others for the purpose of passing ISO audit protocols. We grew it from the ground up and we documented our process and controls and took the best of the best from more than a dozen TPS locations.

Second, we weren’t interested in an umbrella certification that covered us at the corporate level only. Lots of companies do that and it allows them to claim “ISO Certification.” Instead, we put our SOP’s and process controls to the test by having each and every TPS site independently qualified for ISO certification. Though this strategy is risky – after all, if one site loses certification, we all do – but we decided it was the only real way to deliver on our promises to our customers. We think you’ll agree.

Using state-of-the-art inspection and measurement techniques, we are equipped to answer critical operational questions from our customers. Our goal is to provide the rotating equipment decision makers with the data they need to make informed decisions.


Control System Engineering – Energy Efficient Upgrades

Designing and installing energy saving systems is a core focus of our custom switchgear, controls and systems integration team. Many existing systems are poorly documented and hard to troubleshoot and fix. Besides being prone to breakdown, many systems suffer from a lack of replacement parts availability and OEM support. We can fix that.

Whether replacing individual components or redesigning an entire control system, Smith Services and the network of Timken Power Systems sites work with you to evaluate your system’s present condition and provide upgrade options where needed.

State-of-the-art switchgear and VFD’s, for example, coupled with modern process feedback transmitters and programmable controls, can make your equipment operate with more flexibility, increase production with less waste, and result in more uptime.

In short, better control means better reliability, and, in some cases power company rebates and funding support can offset up to 50% of project costs. Virtually any application can benefit from a holistic assessment of its energy needs including:

  • Secondary and primary injection testing of molded case and metal clad switchgear
  • Overhaul of low and medium voltage circuit breakers
  • Retrofit and upgrade to solid state trip units
  • Protective relay and meter calibration
  • Transformer testing

Equipment Investment Measures ROI in Terms of Capabilities and Service

At 180,000 square feet, the Smith Services facility of Timken Power Systems is one of the largest repair facilities under one roof in the Mid-Atlantic Region. We’ve never been in a better position to offer world-class products and services to our customers than we are right now.

The impressive capabilities of this site are further evidence that, at TPS, investment in ourselves is investment in our customers. In other words, we put our money where our mouth is when it comes to developing the most comprehensive drivetrain service offering in industry.

Investments in service center excellence include:

  • Isolated disassembly/reassembly areas to ensure cleanliness of motors and gearboxes
  • Full-speed, instrumented test beds
  • Five automated VPI systems up to 12 ft. diameter
  • Dynamometers up to 2500 HP on load test centers
  • Testing capabilities up to 13,800 volt @ 126 amps
  • Three char ovens up to 12 ft. wide
  • Four balance stands up to 30,000 lbs.
  • Bridge cranes (26) up to 100 ton, 42 ft. under hook
  • Fourteen machine lathes from 18' to 96' swing
  • Three mills with up to 10’ long beds
  • Three horizontal presses ranging to 600 ton
  • In-house Babbitt bearing repair (both spin cast and static pour)
  • In-house coil manufacture AC (≥7200V) and DC (≥750V)
  • Ultrasonic testing capabilities
  • Instrumented vibration analysis
  • MCE (Motor Circuit Evaluation) testing
  • Magnetic Particle Inspection (MPI)
  • Equipment calibrated for maximum accuracy
  • Faro Laser System for precision measurements
  • Electrical and mechanical engineers on staff
  • Complete suite of Onsite Technical Services (OTS)
  • Vantage Laser and Target capable of precision measurements out to 200' accurate to .0002' at 20 f1t