Smith Services® brings the right solutions to you

When removing and transporting your equipment isn’t an option, tap into expert field service from Smith Services™.

We deliver two levels of support: Our standard field service dispatches our in-house technicians to directly diagnose and fix problems. And our Onsite Technical Services (OTS)™ deliver a broader range of intensive services supported by additional industry specialists. That means you get a reliable solution on site and on time, no matter how complex the challenge.

Smith Services technicians onsite for technical field services

Field service

Get around-the-clock support for your electric motor, generator, and gearbox-related issues. Our in-house technicians and fleet of services vehicles are only a phone call away, ready to provide a wide range of on-site services.

See all field service solutions
  • Laser alignment
  • Vibration analysis
  • Dynamic balancing
  • Custom fabrication
  • On-line motor testing
  • Infrared thermography
  • Bearing and seal changes
  • Removal and installation services
  • CO2 dry ice cleaning
  • Electrical troubleshooting
  • Electrical installations (pipe and wire)
  • PdMA motor diagnostics
  • Borescoping
  • Oil changes
  • Condition assessment

Onsite Technical Services (OTS)™

For emergencies and more complex challenges demanding specialized expertise, use our OTS. Leveraging the technical knowledge of Philadelphia Gear®, our Smith Services experts oversee an expanded 24/7 service that brings in industry specialists and advanced tools, allowing us to execute hard-to-find, precision services at your application.

See all OTS solutions
  • Dedicated project manager
  • Complete in-place overhauls
  • Engineering and reverse engineering
  • Failure analysis
  • Machine grouting
  • Housing re-boring
  • In-place machining
  • Keyway cutting
  • Millwright services including installation, maintenance, and repair
  • Non-destructive testing (NDT)
  • Oil sampling and analysis
  • Welding (hot and cold techniques)
  • Complete rigging operations
Technician inspecting gearbox onsite based out of Smith Services facility in West Virginia

Get onsite support for your application

Connect with one of our experts to bring our field services or Onsite Technical Services to your operations.

Contact us
Smith Services motor and generator repair team in Princeton West Virginia
Scroll to Top